“As a growing chain of karaoke bars in NYC, we were faced with the challenge of finding a software that could satisfy all of our complex booking needs. Specifically, our third location needed a way to schedule private karaoke rooms, kids parties, as well as private events. We tried two different softwares that were quite disappointing before we stumbled upon BookNow.
Our previous experiences made us a bit skeptical but we were quickly reassured during our first conversation with Gemma. Because BookNow is built on SalesForce, they are far more capable than other reservation services. We’ve been able to benefit from targeted email campaigns, promo codes, and upselling guests as they check out. BookNow has saved countless man hours which directly translates to massive savings. We’ve easily saved the salary of a full-time employee!
We’ve recently launched our fourth location and have implemented BookNow. Arguably, BookNow is the reason why we’ve been able to scale sooner than we would have without them!”
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