Family Entertainment Centre Booking System

BookNow Software is the perfect booking system for all types of FECs, from climbing centres, indoor skydiving, ninja warrior, karting venues or watersports.

Take away the stresses of multiple systems managing the different aspects of your entertainment centre operation, with BookNow you can manage your ticketing software, POS, F&D and merchandise, marketing and reporting – all from one easy to use centralised hub, making BookNow the perfect family entertainment centre booking and management system.

Why use BookNow Software for your FEC?

ONLINE TICKETING

Sell capacity controlled tickets for your venue online, with an easy to use system for your customers ensuring minimal friction during the buying journey. 

POINT OF SALE

Sell tickets, food, drink and merchandise via your POS system. BookNow is hardware agnostic too, meaning it can work on your existing hardware – all you need is an internet connection! 

CRM / SEGMENTATION

Get complete insight into your customer base with the world’s best CRM in Salesforce – included with your BookNow license. Segment your customers for marketing, ensuring the best ROI on your marketing.

Food, Drink and merchandise

Send food and drink orders straight to your bar or kitchen with BookNow, via staff terminals or allow customers to order and pay via their own mobile devices. Additionally manage stock and inventory, sending automated emails when stock is low.

MembershipS

Build a membership or loyalty program to offer special pricing and packages to your best guests, keeping a regular income coming in to your business.

Marketing

Manage marketing for your business with BookNow, with the ability to set up automated marketing campaigns, track online ad success and integration with software like Mailchimp.

REPORTING AND ANALYTICS

Get unparalleled insight into the performance of your family entertainment centre with our analytics and reporting tools, with all information compiled in an easy to navigate dashboard.

Multi-site management

Manage multiple sites from one location, restricting access where required whilst still having full autonomy at a HQ level. Having full insight allows you to view your top performing locations, market trends and top second line sellers. 

integrations

Integrate with over 10,000 other software vendors, including marketing solutions like Mailchimp and other solutions like Survey Monkey, giving you a fully integrated management solution.

WAIVERS

Online waivers are signed by your customers and automatically uploaded to the booking system, so you can easily pull these up when your customers check in. 

Webstore

Up sell additional products during the booking process, such as merchandise or food deals. Additionally, you can sell other items through your website, we saw some Family Entertainment Centres sell things like sweet packages during lockdown, giving you a second revenue stream.

Contactless

Allow customers to “check in” to your venue with QR code scanning, as well as order food and drink via QR codes. This ensures an efficient, smoother customer experience at your venue. 

What Our Customers Have To Say

Here are just a few more of our customers benefiting from our solution

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