The Solution

BookNow Software Illustration

More than 'just' an online booking system, BookNow lets you run your entire business from one place. Enjoy an easy to use solution that is efficient, flexible and intelligent.

Solution overview

  • Easy to use booking and ticketing software that can easily be integrated to your website.
  • Point of Sale system is fully integrated with fixed or mobile card terminals.
  • Check your guests in simply with simple guest look up, return their booking using our simple search bar, by scanning a QR code or by scanning their RFID band.
  • Draw inventory down automatically and stay on top of your stock with simple automatic stock leveling and reorder reports.
  • Simple inventory sales reports can demonstrate the success of your product catalogue, with simple test and measure, you can transform the success of your F&B and merchandise outlets.
  • Guest entry can be manually managed or fully integrated into your access control system, allowing staffless scan via a self service kiosk.
  • All tickets can be validated at POS whether sold online or in-store.
  • Sell Food & Beverages simply using our touch screen interface for simple look up, product search bar or barcode scan, as well as our table service solution using QR code technology.

Booking and Tickets

Sell tickets or bookings on and off line from one integrated platform, with BookNow’s all in one booking system. Have confidence that no matter where your tickets are sold your capacity is managed via the ticketing software.

A man purchasing a ticket using booking software

qr code Table ordering

With the need for social distancing to minimise the spread of the virus, one of the key features we wanted to get rolled out as soon as possible was the ability for food and drink table ordering at our customer sites.

This feature allows your guests to simply scan a QR code or enter a URL displayed on their table and place their order for food and drink, delivering this straight to your kitchen or bar staff.

We see this being a key feature even once we’re past the coronavirus pandemic, as it makes placing the order for food and drink far more easier for the customer, likely meaning increased sales for your venue. Read more about our QR code ordering solution.

Food, Beverages and Merchandise

Sell Food and Beverages, Merchandise and manage entry to your venue all through one simple user friendly touch screen interface. Avoid the need for multiple systems with BookNow’s all in one booking system. Sell at a traditional counter top POS sale register, on the go via a mobile terminal or via customer phone, minimising contact between staff and customer – an essential in a post-Coronavirus landscape.

A ham and cheese club sandwich with a portion of fries and two glasses of water

Supports:

Payments:

CRM

BookNow Software is built on the SalesForce platform, giving you the world’s best CRM as part of our product offering, take ownership of an intuitive dashboard, easy to set up reporting and marketing automation pretty much straight out of the box.

Reporting and Analytics

Gift Cards

Effort free gift card management. Giftcards sold online will be generated automatically, sent to the customer automatically & redeemed by your customers via your website or your front of house team. Selling gift cards has never been so simple.

Gift cards

Waivers

Paperless waiver solutions from BookNow Software – built in and easy to manage. Offer your customers the ability to sign waivers on any device at home or on-site. With a checkbox or digital signature your waivers can be securely stored within Salesforce.

A man signing a waiver on his tablet device

RFID

Radio-Frequency Identification (RFID) is revolutionising customer experience, operators understanding, and second line spend opportunities within leisure facilities. Control access, accept cashless payments, track activity, time entry and exit with BookNow’s RFID solution.

RFID and scanner

Automated Marketing and Communication

Designed automated customer communications with perfect timing. With the advent of social media as an outreach tool, ‘blast marketing’ has become old hat. This doesn’t mean that email and SMS marketing has lost its place in the world, but it has had to adapt. Automated drip campaign marketing is about engaging customers at the right time on the right subject. Using Salesforce’s rich array of built in automation tools true customer engagement can be achieved.

A marketing email notifcation
A man viewing a marketing text on his mobile phone

Self Service Kiosks

As we enter the age of self service, BookNow is giving their customers what they want. With cost effective, self service solutions making it easy for customers to redeem their tickets purchased online, purchase new tickets, create waivers and check-in.

Self service kiosk

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